Which power plant is compatible with the optional battery module PRO22 (J010)?
Only the PoweXon PRO22 Power Station (Y010) is compatible with the optional battery (J010).
How can I connect the optional PoweXon battery module (J010) to the PRO22 Power Station n (Y010)?
Please make sure the power station is turned off before connecting. Then connect the power station and the battery module with the cable provided. After the connection is completed, turn on the power station. The LCD screen will display the number of battery modules connected, indicating a successful connection.
Can I use the optional PoweXon battery module (J010) separately?
The additional battery cannot be used separately. It must be connected to the power station to charge or discharge.
Can I charge the PRO22 Power Station with a solar panel?
Yes, you can connect solar panels with output voltage below 60V DC and maximum power of 800W to charge the power station.
Can the PRO22 Power Station be used as an uninterruptible power supply (UPS)?
This can be an emergency power source (EPS), which has the same effect as a UPS for most electronic devices. Here's the difference. When your PRO22 Power Station is plugged into the wall, everything connected to it will get power from the mains, not the battery. If mains power fails, PRO22 will automatically switch to battery power mode within 10 milliseconds. This means that all connected devices will have no power for 10 milliseconds, which can shut down sensitive electronic devices like desktop computers and data servers. Test your devices one at a time to determine if they need a UPS to stay powered.
How do I turn off the optional battery modules?
To safely disconnect the power supply, first turn off the power station and then unplug the cable.
How many PowerXon PRO22 optional battery modules can be connected to a PRO22 Power Station?
Up to 3 optional battery modules can be connected to each PRO22 Power Station.
When charging a device, is the power in the optional battery module consumed first?
When the PowerXon PRO22 Power Station is connected to optional batteries, the power of all devices is automatically balanced. This ensures a stable battery condition.
What is the maximum output power of the AC output ports?
The AC output ports can supply a maximum of 2000W to connected devices.
What should I do if I use a solar charger to charge the PowerXon PRO22 Power Station?
The solar input supports a 12-60V solar charger with a PA45 connector. We recommend using a PowerXon solar panel (800W) for best compatibility.
Can the USB-C ports be used to charge the PowerXon PRO22 Power Station (input only) or are they output only?
The USB-C ports only support output.
What should I do if AC charging fails?
If AC charging doesn't work, check if the overload protection switch is on. If it is on, press down to reset and then continue charging.
How do I reset the PowerXon PRO22 Power Station?
If your power station is not working properly, please turn it off and restart it after 5 minutes. If the power station still does not work, please contact support@powerXonproducts.com.
How should I store and maintain the power station/optional battery module?
When storing your portable power station or optional battery module, please make sure to: 1) Turn off all outputs. 2) Store the power station in a dry and cool environment. 3) During storage, the charge level should be checked regularly at least every 3 months and recharged to approximately 60% when necessary (first discharge to 0%, then fully charge, and then discharge to 60% for long-term storage). The optimal charge level for storage is around 60%. Do not store this device completely discharged.
How do I use the power station and optional battery module safely?
Please use the PRO22 Power Station and optional battery module within the recommended operating temperature range. Use outside of the recommended operating temperature range may cause the unit to exceed its safe and effective operating limits. DO NOT immerse the unit in water. Doing so will void the warranty.
Why does the PRO22 Power Station switch off automatically?
1. The battery needs to be charged because it is too low.2. If you turn on the device without turning on AC and USB, it will automatically turn off after 30 minutes.3. If you turn on AC and the load power is below 45W, it will automatically turn off after 60 minutes.4. If you only turn on USB and the load power is below 3W, it will automatically turn off after 4 hours.
What type of battery does the PRO22 Power Station and optional battery module use?
They use LiFePO4 and the battery capacity is 1536 WH.
Why won't the PRO22 Power Station turn on?
1. Check whether the battery of the power station is low. If the battery level is low, please charge it and then turn it on. If the charging fails, please refer to question 12.2. If the battery level is less than 6%, the air conditioner cannot be turned on and the power indicator will flash "Lo" before switching to the power indicator.3. If the battery level is less than 3%, the USB cannot be turned on and the power indicator will flash "Lo" before switching to the power indicator.
Why can't the PRO22 Power Station supply power to the device?
1. Check whether both the AC and DC switches of the power station are turned on.2. Make sure the power requirement of the device you want to power is within the power range of the power station.3. When the high temperature protection symbol appears on the LCD, please turn off the power and wait about 30 minutes before using the power station again.
Contact us
If you cannot find an answer to your question in our FAQ, you can send us a message by filling out the form below.